Survoy Helpful Resources
At Survoy, we believe informed customers make the best decisions for their businesses. Explore our expert resources to learn more about maintaining your equipment, saving energy, and optimizing your operations.
Your Guide to Refrigeration
and HVAC Excellence
Helpful Articles
Our articles provide helpful tips and information about your units.
Reliable Resources
Find information regarding permits, maintenance, and other items.
Warranty Information
Check on your units’ warranties with our top partners and trusted companies.
Frequently Asked Questions
Check out our FAQ about energy efficiency, permits, and more Survoy knowledge.
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Popular Resources
Maintenance Tips for Commercial Refrigeration Systems
Maintenance tips for commercial refrigeration systems to help stores keep their equipment running efficiently and avoid costly breakdowns.
Helpful Tools & Downloads
Energy Star Program Requirements
Refrigeration Warranty Information
Ohio Permits
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Manufacturer Support
We’re proud to partner with industry-leading manufacturers like Kolpak and Hoshizaki. Visit their resources for additional guides, troubleshooting tips, and product information:
Frequently Asked Questions
Have questions? We’ve got answers.
Check out our FAQ section for quick information about our services, equipment, and maintenance plans.
Do I need a permit for commercial HVAC or refrigeration installations in Ohio?
Yes, most commercial HVAC and refrigeration installations in Ohio require permits to ensure compliance with state and local building codes. Permits are typically obtained through your local building authority or online via their permitting system. Survoy can assist in navigating this process if needed.
While property owners are ultimately responsible, Survoy can handle permit applications as part of our installation services. Survoy’s team has extensive experience with Ohio’s permitting process and can coordinate inspections to ensure your project is compliant.
How do I register my HVAC or refrigeration system for a manufacturer’s warranty?
Most manufacturers offer online registration forms. Survoy provides detailed guidance to ensure you complete this step correctly. Warranties often cover parts for a set period, usually 5–10 years, but labor is typically excluded unless stated otherwise. First, locate your warranty documentation, then contact the manufacturer. Survoy can provide support by verifying issues and handling repairs.
Does regular maintenance affect my warranty?
Yes, skipping recommended maintenance can void warranties. Survoy offers maintenance plans to help you stay compliant. Survoy works with top manufacturers and is authorized to perform warranty repairs on many systems.
How often should I schedule maintenance for my commercial HVAC or refrigeration system?
At least twice a year—before peak heating and cooling seasons—for optimal performance.
What are the signs my system might need repair or replacement?
Check for power supply issues, clean air filters, and ensure thermostat settings are correct. Unusual noises, inconsistent temperatures, high energy bills, or frequent breakdowns are key indicators. If problems persist, contact Survoy. Survoy provides 24/7 emergency repair services for commercial clients.
Are there energy efficiency incentives available for upgrading my HVAC or refrigeration system?
Yes, programs like ENERGY STAR and utility company rebates may apply. Survoy can help identify applicable incentives. ROI varies but often includes significant savings on energy bills and lower maintenance costs over time. Some systems may qualify under federal or state programs. Survoy can help you explore these opportunities.